About us

General

The Information Technology Service Management Forum Cyprus is a non-profit organization affiliated to the itSMF International.  It was established as a forum for Information Technology (IT) service/product providers, IT service/product users, and related parties to explore all means available to maximize IT business value.  Although itSMF Cyprus takes strategic direction from itSMF International, it will operate within the Cyprus IT industry and its objectives must be relevant to that context.

Core Objectives

  • To develop, accumulate, and disseminate knowledge and best practices of the IT service management and related areas.
  • To encourage the growth, standardization and recognition of IT Service Management throughout the Cyprus IT industry.
  • To recognize and reward individuals and organizations who make significant contributions to the advancement of best practices, standards and professionalism in IT Service Management.
  • To provide our membership (both vendor and users) with a forum that enables them to exchange and share their views and experiences on the IT service management and related areas.
  • To provide a range of services which can maximize IT business value of our member organizations.
  • To be an active member of itSMF International.
  • To liaise with other organizations and societies that share an interest in IT Service Management To promote professionalism within IT Service Management personnel

Vision

To be the premier representative body for IT service management in Cyprus

Mission
To develop and promote IT Service Management best practices throughout Cyprus

Events

GRC in the Digital Age, 22 Nov 2016

GRC in the Digital Age, 22 Nov 2016

Governance, Risk and Compliance are of paramount importance in today’s Digital Age. Organisations need to understand and respond to challenges derivin...

Service Desk Event

Service Desk Event

The Service Desk is a single point of contact (SPOC) for end users who need help, having as a main task to facilitate the restoration of normal opera...

Cyprus Chapter Launch Event

Cyprus Chapter Launch Event

Itsmf Cyprus Chapter is officialy established in cyprus as a non profit organisation to promote IT best practice management and invites members and pr...